ردود الذكاء الاصطناعي تبدو مثلك. ليس مثل الروبوت.
كل رسالة واردة مصنفة عبر أربعة أبعاد. يقوم الذكاء الاصطناعي بصياغة ردود من قاعدة المعرفة الخاصة بك، ويتم تصفيتها من خلال طبقة أمان تلتقط معلومات تحديد الهوية الشخصية والمحفزات القانونية والهلوسة والاستجابات منخفضة الثقة.
تصنيف الرسائل رباعي الأبعاد
Every message is analyzed before anyone on your team reads it.
Question, complaint, compliment, purchase inquiry, support request, or spam
Positive, neutral, negative, or escalating
Auto-detected for multilingual teams
Based on intent, sentiment, follower count, and history
AI-Powered Replies with Built-In Safety
Speed of automation with the safety of human oversight.
AI Draft Replies In Your Inbox
Context- and sentiment-aware suggestions written in your brand voice and grounded in your knowledge base. Review, tweak if needed, and respond with one click.
Knowledge-Base Grounding
Upload your brand voice, FAQs, product docs, pricing, and policies. AI pulls accurate, specific details from your actual documentation instead of guessing.
Opt-In Auto-Replies
Let AI handle routine conversations automatically — but only when you turn it on. Auto-reply is off by default and fully under your control.
Test-Mode Safety
Auto-replies run in test mode first: drafts are generated and logged but never sent until you explicitly enable sending. Watch how it behaves before it ever responds.
Per-Conversation Cooldowns
Cooldown limits cap how often AI can auto-respond in a single conversation, so customers never get rapid-fire or repeated automated replies.
PII Detection
Drafts that accidentally include personal information — phone numbers, emails, addresses — are flagged before anything is shared publicly.
نظام أمان متعدد الطبقات
AI is assistive and draft-first. Auto-reply is opt-in and safety-gated at every step.
كيف يعمل
Upload Knowledge Base
Add product docs, FAQs, brand voice guidelines, and policies. AI indexes everything as the foundation for every reply.
Messages Classified
Every message analyzed across four dimensions. Inbox organized by urgency and type before your team opens it.
Review, Edit & Send
AI presents verified drafts. Your team reviews, adjusts, and sends with a click. Posted natively on the original platform.
Faster Replies. Safer AI. Happier Customers.
Every message classified, every reply drafted, every risk caught — before it reaches your audience.
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