Yapay Zeka Özellikleri

Yapay Zeka, Kulağa Senin Gibi Geldiğini Yanıtlıyor. Robot Gibi Değil.

Gelen her mesaj dört boyutta sınıflandırılır. Yapay zeka, kişisel bilgileri, yasal tetikleyicileri, halüsinasyonları ve güven düzeyi düşük yanıtları yakalayan bir güvenlik katmanı aracılığıyla filtrelenerek bilgi tabanınızdan yanıtların taslağını oluşturur.

Dört Boyutlu Mesaj Sınıflandırması

Every message is analyzed before anyone on your team reads it.

Intent

Question, complaint, compliment, purchase inquiry, support request, or spam

Sentiment

Positive, neutral, negative, or escalating

Language

Auto-detected for multilingual teams

Priority

Based on intent, sentiment, follower count, and history

AI-Powered Replies with Built-In Safety

Speed of automation with the safety of human oversight.

AI Draft Replies In Your Inbox

Context- and sentiment-aware suggestions written in your brand voice and grounded in your knowledge base. Review, tweak if needed, and respond with one click.

Knowledge-Base Grounding

Upload your brand voice, FAQs, product docs, pricing, and policies. AI pulls accurate, specific details from your actual documentation instead of guessing.

Opt-In Auto-Replies

Let AI handle routine conversations automatically — but only when you turn it on. Auto-reply is off by default and fully under your control.

Test-Mode Safety

Auto-replies run in test mode first: drafts are generated and logged but never sent until you explicitly enable sending. Watch how it behaves before it ever responds.

Per-Conversation Cooldowns

Cooldown limits cap how often AI can auto-respond in a single conversation, so customers never get rapid-fire or repeated automated replies.

PII Detection

Drafts that accidentally include personal information — phone numbers, emails, addresses — are flagged before anything is shared publicly.

Çok Katmanlı Güvenlik Sistemi

AI is assistive and draft-first. Auto-reply is opt-in and safety-gated at every step.

1
Draft-First by Default
AI suggests, a human approves — nothing sends on its own unless you opt in
2
Test Mode
Auto-replies are generated but never sent until you explicitly enable sending
3
Per-Conversation Cooldowns
Limits how often AI can auto-respond so no one gets spammed
4
PII Detection
Personal data in a draft is flagged before it is ever shared

Nasıl Çalışır?

1

Upload Knowledge Base

Add product docs, FAQs, brand voice guidelines, and policies. AI indexes everything as the foundation for every reply.

2

Messages Classified

Every message analyzed across four dimensions. Inbox organized by urgency and type before your team opens it.

3

Review, Edit & Send

AI presents verified drafts. Your team reviews, adjusts, and sends with a click. Posted natively on the original platform.

Faster Replies. Safer AI. Happier Customers.

Every message classified, every reply drafted, every risk caught — before it reaches your audience.

No credit card required. Cancel anytime.