AI Replies That Sound Like You. Not Like a Robot.
Every incoming message classified across four dimensions. AI drafts replies from your knowledge base, filtered through a safety layer that catches PII, legal triggers, hallucinations, and low-confidence responses.
Four-Dimension Message Classification
Every message is analyzed before anyone on your team reads it.
Question, complaint, compliment, purchase inquiry, support request, or spam
Positive, neutral, negative, or escalating
Auto-detected for multilingual teams
Based on intent, sentiment, follower count, and history
AI-Powered Replies with Built-In Safety
Speed of automation with the safety of human oversight.
AI Draft Replies
Written in your brand voice, addressing the specific intent, referencing your knowledge base. 80% of reply time eliminated.
PII Detection
Flags drafts that accidentally include personal information — phone numbers, emails, addresses — before sharing publicly.
Legal Keyword Routing
Messages containing legal triggers are routed to designated handlers instead of generating an AI reply.
Hallucination Check
Every factual claim verified against your knowledge base. If AI generates unverified info, the draft is flagged.
Confidence Gate
Below your threshold? Draft is withheld and routed to a human. No uncertain AI responses reach your audience.
RAG-Powered Knowledge Base
Upload product docs, FAQs, brand guidelines, pricing. AI pulls accurate, specific details from your actual documentation.
Multi-Layer Safety System
Every AI draft passes through four checks before reaching your team.
How It Works
Upload Knowledge Base
Add product docs, FAQs, brand voice guidelines, and policies. AI indexes everything as the foundation for every reply.
Messages Classified
Every message analyzed across four dimensions. Inbox organized by urgency and type before your team opens it.
Review, Edit & Send
AI presents verified drafts. Your team reviews, adjusts, and sends with a click. Posted natively on the original platform.
Faster Replies. Safer AI. Happier Customers.
Every message classified, every reply drafted, every risk caught — before it reaches your audience.
No credit card required. Cancel anytime.