Écoutez toutes les conversations importantes
avant qu'il ne soit trop tard
Surveillez les mentions de la marque en temps réel. Suivez les mots-clés, les hashtags et les sujets. Analysez les sentiments. Recevez des alertes instantanées lorsque quelque chose requiert votre attention, qu'il s'agisse d'une critique virale ou d'une crise qui se prépare à 2 heures du matin.
Arrêtez de réagir. Commencez à écouter.
ViralDashboard social listening puts you at the center of every relevant conversation across the social web.
Keyword & Topic Monitoring
Track brand names, product names, industry terms, campaign hashtags, and custom boolean queries. Every mention captured, categorized, and searchable.
Sentiment Analysis
AI classifies every mention as positive, negative, or neutral. Track sentiment trends, measure perception shifts, and filter by sentiment to prioritize your queue.
Real-Time Alerts
Instant notifications when high-follower accounts mention you, negative sentiment spikes, or engagement patterns suggest potential virality. Via email, Slack, or push.
Crisis Detection
Monitors mention volume spikes, sentiment shifts, viral negative content, and keyword clustering. Priority alerts to your crisis response team within minutes.
Competitor Listening
Track competitor mentions, compare sentiment scores, identify competitor weaknesses, and monitor campaign reception in real time.
Influencer & Advocate Discovery
Automatically identify frequent brand mentioners, high-follower engagers, industry voices, and potential micro-influencers in your niche.
Crisis Detection
Quelques minutes pour répondre, pas des heures
Social media crises do not announce themselves politely. They escalate. ViralDashboard monitors the early warning signs so your team can act before it spirals.
- Mention volume spikes — sudden increases that deviate from your baseline
- Sentiment shifts — rapid swings from positive or neutral to negative
- Viral negative content — a single post gaining abnormal traction
- Keyword clustering — multiple mentions converging on the same negative topic
Mention volume 340% above baseline. Negative sentiment trending.
Negative sentiment increased 28% in the last hour.
All metrics within expected ranges. 87% positive sentiment.
Comment l'écoute sociale s'adapte à votre stratégie
Product Launch
Real-time reception, common questions, and sentiment trajectory as your product hits the market.
Competitor Price Change
Customer reactions, migration intent, and opportunity windows uncovered in real time.
Brand Crisis
Source identification, spread velocity, and response effectiveness tracked minute by minute.
Campaign Performance
Organic conversation volume, audience sentiment, and share of voice for every campaign.
Market Research
Unfiltered customer language, pain points, and feature requests direct from your audience.
PR & Press Coverage
Measure mention volume and sentiment shifts around press releases and media coverage.
Pourquoi les équipes choisissent l'écoute de ViralDashboard
Protect Your Reputation
Catch negative conversations early before they spiral into a crisis.
Discover Opportunities
Find prospects asking for exactly what you offer — in real time.
Understand Market Perception
Sentiment trends reveal how your brand is truly perceived.
Outmaneuver Competitors
Know what competitor customers love and hate in real time.
Identify Influencers
Find authentic advocates without paying for influencer databases.
Inform Product Decisions
Social feedback reveals feature requests, pain points, and unmet needs.
La réputation de votre marque ne dort jamais
Configurez votre premier flux d'écoute en moins de 2 minutes. Essai gratuit de 14 jours – aucune carte de crédit requise.
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