Social Listening

聆听每一次重要的对话
在为时已晚之前

实时监控品牌提及。跟踪关键字、主题标签和主题。分析情绪。当有事情需要您注意时,无论是病毒式评论还是凌晨 2 点酝酿的危机,您都会收到即时警报。

停止反应。开始聆听。

ViralDashboard social listening puts you at the center of every relevant conversation across the social web.

Keyword & Topic Monitoring

Track brand names, product names, industry terms, campaign hashtags, and custom boolean queries. Every mention captured, categorized, and searchable.

Sentiment Analysis

AI classifies every mention as positive, negative, or neutral. Track sentiment trends, measure perception shifts, and filter by sentiment to prioritize your queue.

Real-Time Alerts

Instant notifications when high-follower accounts mention you, negative sentiment spikes, or engagement patterns suggest potential virality. Via email, Slack, or push.

Crisis Detection

Monitors mention volume spikes, sentiment shifts, viral negative content, and keyword clustering. Priority alerts to your crisis response team within minutes.

Competitor Listening

Track competitor mentions, compare sentiment scores, identify competitor weaknesses, and monitor campaign reception in real time.

Influencer & Advocate Discovery

Automatically identify frequent brand mentioners, high-follower engagers, industry voices, and potential micro-influencers in your niche.

Crisis Detection

只需几分钟而不是几小时即可做出响应

Social media crises do not announce themselves politely. They escalate. ViralDashboard monitors the early warning signs so your team can act before it spirals.

  • Mention volume spikes — sudden increases that deviate from your baseline
  • Sentiment shifts — rapid swings from positive or neutral to negative
  • Viral negative content — a single post gaining abnormal traction
  • Keyword clustering — multiple mentions converging on the same negative topic
Crisis Alert

Mention volume 340% above baseline. Negative sentiment trending.

Sentiment Shift

Negative sentiment increased 28% in the last hour.

Normal Activity

All metrics within expected ranges. 87% positive sentiment.

社交聆听如何适合您的策略

Product Launch

Real-time reception, common questions, and sentiment trajectory as your product hits the market.

Competitor Price Change

Customer reactions, migration intent, and opportunity windows uncovered in real time.

Brand Crisis

Source identification, spread velocity, and response effectiveness tracked minute by minute.

Campaign Performance

Organic conversation volume, audience sentiment, and share of voice for every campaign.

Market Research

Unfiltered customer language, pain points, and feature requests direct from your audience.

PR & Press Coverage

Measure mention volume and sentiment shifts around press releases and media coverage.

为什么团队选择 ViralDashboard 聆听

Protect Your Reputation

Catch negative conversations early before they spiral into a crisis.

Discover Opportunities

Find prospects asking for exactly what you offer — in real time.

Understand Market Perception

Sentiment trends reveal how your brand is truly perceived.

Outmaneuver Competitors

Know what competitor customers love and hate in real time.

Identify Influencers

Find authentic advocates without paying for influencer databases.

Inform Product Decisions

Social feedback reveals feature requests, pain points, and unmet needs.

您的品牌声誉永不眠

在 2 分钟内设置您的第一个收听流。 14 天免费试用 — 无需信用卡。

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