更快的响应时间
平台统一
重复回复
停止同时处理 6 个收件箱
您的品牌会同时收到 Instagram 上的消息、Facebook 上的评论、X 上的提及、Google Business 上的评论以及 LinkedIn 上的私信。您的团队正在选项卡之间切换、丢失消息和重复回复。
一个收件箱统治一切
您的团队需要的每个对话管理功能都内置在单一视图中。
Comments, Mentions, DMs & Replies — One Inbox
Reply from one place across every network: Facebook & Messenger, Instagram, two-way X / Twitter DMs, LinkedIn, TikTok, YouTube, Google Business reviews, Pinterest, Threads, Bluesky, Mastodon, Reddit, and more — 13+ platforms in a single view.
Conversation Threading & Sentiment
Messages from the same person are threaded into a single view, each scored for sentiment so you can spot unhappy customers and escalations at a glance.
AI Triage & Classification
Every incoming message is auto-classified by intent, priority, and sentiment, then tagged and prioritized — so urgent conversations rise to the top before anyone opens the inbox.
SLA Tracking & Team Assignment
Set response-time targets and watch SLA timers on every conversation. Assign to team members with real-time collision detection so no reply gets duplicated.
Saved Replies & Surveys
Build a saved-replies library for instant, on-brand answers, and send post-conversation surveys to measure satisfaction across every channel.
Contact CRM Profiles
Every person gets a unified contact profile showing their full history across all platforms — know who you are talking to no matter where they reach out.
它是如何运作的
连接您的平台
链接您的社交帐户 - 所有 11 个受支持的平台。 ViralDashboard 立即将消息、评论、提及和评论拉入您的统一收件箱。
分配、优先级、标签
将对话路由给正确的团队成员。设置优先级并应用标签以进行快速过滤。添加上下文的内部注释。
响应并解决
直接从收件箱回复 - 回复在原始平台上本地发布。跟踪从开放到解决的过程。暂停以进行后续操作。
停止处理收件箱。开始掌控每一次对话。
一个地方可以管理所有 11 个平台上的每条消息、评论、提及和评论。响应更快，协作更智能。
No credit card required. Cancel anytime.