Engagement

Every Conversation. Every Platform. One Profile.

Your customers don\'t think in platforms — why should your CRM? Automatically build rich contact profiles from every interaction across 11+ social networks.

Your Social Audience, Structured and Searchable

Every interaction builds a richer profile. Every profile makes your team smarter.

Unified Contact Profiles

Name, avatar, platform handles, interaction count, sentiment trends, and every conversation — built automatically as interactions happen.

Cross-Platform Identity Merging

Same person on Instagram and Facebook? ViralDashboard recognizes them. One customer, one profile — not three separate threads.

Full Conversation History

Every DM, comment, mention, and reply threaded chronologically across every platform. Months of context at a glance.

Custom Notes & Tags

Add deal stage, VIP status, content preferences. Tag contacts as Influencer, Partner, Enterprise Lead. Seamless handoffs between agents.

Export Capabilities

Export your entire database or filtered segments to CSV. Pull segments into email tools, sync to your CRM, build custom reports.

Smart Segmentation

Filter by platform, tag, last interaction date, or engagement level. Get exactly the data you need, in the format you need.

Complete Customer Context

No more "let me check" or "can you send that again." Your customers feel known, not processed.

40%+

Faster Response Times

When agents have full history at their fingertips, they do not waste time searching for context.

Audience Intelligence

Tags, segments, and exports turn your social audience into a structured database. Identify top engagers and feed high-intent contacts to your pipeline.

How It Works

1

Connect Platforms

Link your social accounts. ViralDashboard begins indexing contacts from the moment you connect.

2

Profiles Build Automatically

Conversations populate profiles with history, handles, and engagement data. Identity merging links cross-platform profiles.

3

Tag, Segment & Export

Add tags, write notes, and export filtered segments. Your social audience becomes a living, searchable database.

Turn social conversations into lasting relationships.

Full context for personal, consistent experiences — across every platform, every time. 10x cheaper than legacy social CRM tools.

No credit card required. Cancel anytime.